FAQ's

1. What is Draygius?

Draygius is an ecommerce store that specializes in streetwear apparel and accessories. We offer a wide range of unique and stylish products that are made on demand, reducing overproduction and promoting thoughtful purchasing decisions.

2. How can I place an order?

To place an order, simply browse through our collection of apparel. Once you've found the items you love, select the desired size and quantity, and click on the "Add to Cart" button. When you're ready to complete your purchase, proceed to the checkout page and follow the instructions to enter your shipping and payment details.

3. What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer the option to pay with PayPal for added convenience.

4. How long will it take to receive my order?

The delivery time for your order will depend on your location and the shipping method you choose at checkout. Generally, orders are processed and shipped within 1-3 business days. Once shipped, you can expect your order to arrive within 5-10 business days for domestic orders and 7-14 business days for international orders.

5. What is your return policy?

We want you to be completely satisfied with your purchase from Draygius. If for any reason you are not happy with your order, please contact our customer support team within 14 days of receiving your package. We will provide you with instructions on how to return the item for a refund or exchange. Please note that the item must be in its original condition and packaging.

6. Can I track my order?

Yes, you can track your order once it has been shipped. We will provide you with a tracking number via email, which you can use to track the progress of your package. Please allow 24-48 hours for the tracking information to be updated.

7. Do you offer international shipping?

Yes, we offer international shipping to most countries worldwide. However, please note that customs fees, import duties, and taxes may apply depending on your country's regulations. These additional charges are the responsibility of the customer.

8. How can I contact customer support?

If you have any questions, concerns, or need assistance with your order, our customer support team is here to help. You can reach us by sending an email to info@draygiussas.com or by filling out the contact form on our website. We strive to respond to all inquiries within 24 hours.